Tableaudepot.com wants to listen to its customers. In the event that your order does not meet your expectations, we will find a solution for your satisfaction.
Custom art paint return policy.
Customs art paint are personalized for you. They are not refundable. However, you can get a purchase credit of the same value * if your order does not meet your expectations or does not suit your decor. You can also have your paint touched up by an artist here in our workshop.
If you choose our sketching service, please note that it is not refundable.
Return policy for canvases ordered via our website.
Art paint ordered online are only refundable if they do not look like the online model:
- the design does not look like the photo seen on our site.
- the difference in the main color of the canvas is obvious.
- the canvas is damaged.
However, you can get a purchase credit of the same value * if your order does not meet your expectations or does not suit your decor. Return is accepted only within 07 days of receipt of your order.
Note that shipping costs are not refundable.
* Shipping charges are not refundable.
In the event that your canvas is delivered to you defective or damaged, you must notify us within the day of receipt of your order by sending an email to: firstname.lastname@example.org. Your item will then be exchanged depending on the availability of the product or we will send you the same canvas as quickly as possible, the delivery costs will not be taken into account.